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Trust, engagement, competence, respect and passion – these are the values under which North Shore Healthcare operates every day. Our dedicated team of professionals strive to deliver quality care to our residents and their families. We are one of the leading employers and providers of post-acute care in the Midwest and we are seeking exceptional individuals to join our team. If you value being a leader, working in a progressive environment and having opportunities to grow in your career, North Shore Healthcare is the Right Choice for you.
Job Summary
The Manager of Brand & Creative Services leads the development of creative marketing, branding, and communication initiatives that strengthen North Shore Health's reputation and support our mission of delivering Clinical Excellence. This role ensures North Shore Health’s mission, vision, and values are reflected consistently across brand strategy, creative campaigns, internal communications, and external messaging, helping bring the organization’s culture and strategic priorities to life.
Job Requirements
Work Environment/Physical Requirements
- The responsibilities of this position involve significant no to minor physical activities including standing, lifting (computer equipment, packages, etc.)
Required Education and Experience
- Bachelor's degree in Marketing, Communications, Graphic Design, Journalism, Public Relations, Digital Media, or related field (or equivalent combination of education and experience).
- Minimum five (5) years of progressive experience in marketing, communications, creative services, or digital media.
- Advanced proficiency with Adobe Creative Cloud, including Photoshop, Illustrator, InDesign, and Premiere Pro.
- Experience creating content for social media, websites, email marketing, and digital communications.
- Strong graphic design, copywriting, visual storytelling, and video editing skills.
- Experience managing multiple projects simultaneously while meeting deadlines.
- Strong written, verbal, organizational, and presentation skills.
- Working knowledge of Microsoft Office, particularly PowerPoint, Word, and Excel.
- Experience utilizing website content management systems.
Preferred Education and Experience
- Familiarity with AI-assisted creative tools and emerging digital marketing technologies.
- Ability to travel periodically to North Shore Health centers and company events.
- Healthcare, senior living, or post-acute care marketing experience.
- Experience with photography and video production.
- Experience supporting executive communications and organizational branding initiatives.
- Knowledge of website analytics, SEO, and digital marketing performance metrics.
- Experience with event branding and internal communications.
Benefits
We offer a comprehensive benefit packages which includes:
- Health insurance for full-time employees starting the first of the month following 30 days of employment
- Dental and vision insurance for full and part-time staff
- 401(K) Program for full and part-time staff
- 6 paid holidays plus one floating holiday for full-time staff
- Company paid life insurance for full-time staff
- Voluntary life and disability insurance for full-time staff
- Paid Time Off
Our mission is to establish a culture that reinforces the values necessary to be the premier health services provider and employer in each of the communities we serve. We understand that choosing where you want to go in your career is a big decision. We would like the opportunity to show you that North Shore Healthcare is the Right Choice for you.