Brand Coordinator
Bridgehead
Full-time
On-site
Ottawa, Ontario, Canada
Brand Strategy & Management
Join Our Awesome Creative Team as a Brand Coordinator!
Who We Are
We're not just brewing specialty coffee, we're brewing change. Bridgehead is a Fairtrade and organic coffee company that’s been roasting locally and connecting communities for over 20 years. Our recent brand refresh celebrates a new chapter, one that feels bolder, more vibrant, and true to who we’ve always been, a team that cares deeply about people, the planet, and a great cup of coffee.
Why Join Our Team
We’re not just about brewing great coffee, we're about brewing better futures. If you’re someone who loves collaboration, creativity, and good conversation over great coffee, you’ll fit right in. Whether you’re a coffee enthusiast or just starting your journey, there’s a place for you here to grow, learn, and make a difference.This is a super important role! You’ll be the go-to person for executing marketing plans, managing communications (both internal and external), and juggling all sorts of cool campaigns and projects that keep our brand buzz going strong and help us hit our goals. You'll be key in sharing our values, making sure everyone feels included, and championing sustainability and continuous learning.If you love a fast-paced environment and are excited about building a legacy and connecting with communities, let’s chat!
What You'll Be Doing: The Fun Stuff
As our Brand Coordinator, you'll be vital in making sure our brand story is heard and that we're smashing our business targets.
Getting the Word Out & Making Campaigns Happen
- You’ll be in charge of developing and running communication strategies across the whole organization.
- You’ll work closely with the Head of Brand Creative to spot new ways to talk to our Customers strategically.
- Dream up and launch innovative communication plans that make the Customer experience awesome and boost sales.
- Lead the charge on internal branding communication plans.
- Team up with Ecommerce to craft killer digital campaigns: think email blasts, CRM initiatives, and cool digital marketing.
- Keep the Bridgehead legacy strong by engaging our communities through local events (offline), CSR efforts, and online fun.
- Help out with creative development (in-house or with external agencies) by offering smart, business-focused advice.
- Collaborate with our coffee and product teams to ensure new launches are exciting and communicated brilliantly everywhere.
- Partner with Operations, People & Culture, and other teams to get marketing messages out and make sure our brand strategy shines in our Coffee Houses.
Building Relationships & Strategy
- Work with the Brand team to set up systems for getting and responding to customer feedback.
- Forge strong partnerships with vendors and industry folks to secure the best, most cost-effective tools for us.
- Keep an eye on what’s new in the Coffee Industry and with Restaurant Canada—we want to stay innovative!
- Lead our PR agency on strategy and handle the annual performance reviews.
- Make sure our senior leaders and Operations team are media-savvy with effective PR training.
- Manage relationships with external partners that support our Communication programs.
Handling the Pennies & Paperwork
- Help keep tabs on the marketing budget—processing invoices and reconciling expenses.
- Track our marketing supplies and place orders when needed.
- Assist with pulling data for marketing reports, especially campaign KPIs and website traffic.
What You'll Need to Knock It Out of the Park
- Education: A Bachelor's degree in Marketing, Communications, Business, or something similar.
- Experience: 1–3 years in a marketing coordination or administrative role. Bonus points if you’ve worked in CPG/Food & Beverage!
- Must-Have Skills:
- Strong planning, budgeting, and operational skills—you know how to get things done right.
- Top-notch project management—you can juggle multiple deadlines like a pro.
- Seriously excellent written and verbal communication.
- Super organized, great at managing time, and never drops the ball on follow-up.
- Reliable judgment and decision-making abilities.
- Can produce high-quality work, even when things are moving fast.
- Comfortable using Google Suite and iOS apps.
The Nitty-Gritty (Working Conditions)
- This is a Hybrid gig, mostly office-based at 130 Anderson Street.
- Be ready for occasional evening, weekend, event, or holiday work when business calls for it.
- You’ll be traveling regularly to our various Coffeehouse locations.
- You’ll spend a lot of time sitting, and sometimes you might need to lift up to 20 lbs.
Why You’ll Love Working Here
Bridgehead offers a competitive total rewards package, a fun and supportive work environment, and opportunities for career growth. This position is also eligible for:
- Comprehensive Group Benefits Plan
- Paid Vacation & Sick Days
- Company Discounts on all Bridgehead products
Excited to help shape the Bridgehead brand? Send us your application today!
Our Commitment to Inclusion
Bridgehead is an Equal Opportunity Employer committed to building and fostering an environment where everyone feels included, valued, and heard. We strive to be inclusive, diverse, and representative of the communities we serve.We encourage applications from individuals with disabilities, Indigenous peoples, racialized individuals, people from gender and sexually diverse communities, and those with intersectional identities. Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process by contacting your recruiter directly. No recruitment agencies, please.
Please note that we will only be contacting applicants who have been selected to move forward in the interview process. No recruitment agencies please.