Employee Experience and Brand Intern

At Surf Air Mobility, we're transforming air mobility. As innovators in aviation, we are at the forefront of creating a more efficient and accessible flying experience. With our commitment to a customer-first approach, advanced software solutions, and electrification, we’re pioneering new ways for people to travel, making flying not only faster but more enjoyable. Our passionate team thrives in a collaborative environment where innovation and hard work go hand in hand. Help us shape the future of aviation while working with cutting-edge technologies that are changing the lives of our passengers.

JOB DESCRIPTION:   EMPLOYEE EXPERIENCE AND BRAND INTERN

FLSA STAUS:                NON-EXEMPT

REPORTS TO:              VP, CUSTOMER EXPERIENCE

WORK STATUS:          Full Time Temorary

LOCATION:                   ADDISON, TX

This role may offer a hybrid work mode once initial training is complete and depends on active projects, with a core requirement of three days a week on-site in our Addison office and the flexibility to work remotely on the other two days, with the option to work in-person on an as-needed basis. 

Overview: We’re looking for a motivated, detail-oriented intern to join our team and support key initiatives focused on employee experience, internal brand engagement, and customer touchpoints. This role is perfect for someone who thrives in a fast-paced, collaborative environment and is passionate about culture, communication, and the employee journey.

What You’ll Do:

• Support the planning, organization, and facilitation of ongoing employee experience workshops with key leaders across the business
• Collaborate cross-departmentally to help activate improvements along the employee journey, based on workshop outputs
• Assist in the companywide rollout of brand and culture initiatives, including storytelling, signage, internal assets, and communication
• Help coordinate customer experience touchpoints and administrative tasks, such as uniform rebranding, signage updates, and operational documentation
• Maintain organized records of workshop outputs, decisions, and follow-ups
• Contribute to culture-building projects that bring our values to life in everyday moments

What We’re Looking For:

• Strong organizational skills with attention to detail
• Excellent communication and collaboration abilities
• A self-starter who is proactive, curious, and open to learning
• Interest in employee experience, internal branding, or CX is a big plus
• Comfortable working across teams and managing multiple priorities
• Proficiency in Google Workspace, project management tools, or visual tools (e.g. Canva, Miro) is a bonus
   
   

What You’ll Gain:

• Exposure to high-impact, cross-functional work in employee and customer experience
• Hands-on experience with internal branding and culture design
• Mentorship from leaders focused on building a people-first company
• A chance to shape how employees and customers feel at every touchpoint
   
   

Requirements:

• Currently pursuing or recently completed a degree in Human Resources, Marketing, Communications, Business, Psychology, or a related field
• Strong written and verbal communication skills
• Excellent organizational skills and attention to detail
• Ability to manage time and prioritize tasks in a dynamic environment
• Comfortable working in a collaborative, cross-functional team environment
• A proactive, self-starting attitude and willingness to learn
• Familiarity with Google Workspace (Docs, Sheets, Slides) or Microsoft Office
• Interest in employee experience, company culture, or brand development
• Bonus: Experience with tools like Canva, Miro, Notion, Asana, or Slack

Addison Office Amenities include: full free on site gym, two indoor pickleball courts, game tables in lobby, on-site day care through Kinder Care, on-site coffee shop, on-site café, free underground parking, easy access to Tollway and George Bush, and great location near restaurants in Addison.
 

Surf Air Mobility participates in E-Verify. 

Surf Air Mobility is an EEO/AAP employer and as such all qualified applications will receive consideration for employment without regard to their protected veteran status, race, color, religion, sex, sexual orientation, gender identity, or national origin - and will not be discriminated against on the basis of gender, race, or disability. At Surf Air Mobility, we are committed to building a more inclusive ecosystem that integrates women, people of color, and other underrepresented groups into the cleantech sector and aerospace industry. We strongly encourage applications from qualified applicants and members of underrepresented groups. Surf Air Mobility is an Equal Opportunity Employer; employment with Surf Air Mobility is governed based on merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.