Help us use technology to make a big green dent in the universe!
Kraken powers some of the most innovative global developments in energy. We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone.
It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future.
Kraken Customer
What we do: build the most AI-driven, innovative, forward-thinking platform for energy management. From optimising resources to delivering cost-effective, exceptional customer experiences through advanced Customer Information Systems (CIS), billing, meter data management, CRM, and AI-driven communications, Kraken is powering the next wave of innovation in the energy industry.
Why we do it: future energy will not look like energy as we know it today. We need to not just think about our future, but build for it. Now.
Help us make a big green dent in the universe.
At Kraken, we’re on a mission to power the future of energy—making it greener, cheaper, and more customer-friendly. Kraken is the operating system revolutionising the energy industry and already powers over 50 million customer accounts globally across 10+ countries. Now, we’re building the next frontier of exceptional digital experiences for every Kraken-powered utility.
To accelerate this transformation, we’re looking for a Staff Product Manager to lead the vision and strategy for our Front End Hub / Support Site a central experience that connects millions of customers and agents across utilities, geographies, and devices.
About the Role
As Staff Product Manager for the Front End Hub and Support Site, you'll be the strategic and executional force behind the digital experience layer of Kraken Customer. You will lead without direct authority across teams to ensure coherence, performance, accessibility, and usability in every front-end experience—across countries, brands, and client implementations.
You’ll work at the intersection of platform cohesion, design systems, and user experience—ensuring Kraken's front-end presence is elegant, maintainable, and scalable. This is a high-impact individual contributor role with influence across the entire organisation.
If this sounds like you then we'd love to hear from you.
Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!
Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.